Security & data handling

Keep the design.Keep control.

ARQ handles business design exports, generated renders, review notes, and workspace access. This page explains what moves through the service, why it is processed, and where your team's decision remains essential.

Clear information about your images, workspace access and approval controls.

01Workspace ownership

Design exports, generated renders, comments, and approvals belong to the customer workspace.

02Role-aware access

Authenticated users are assigned owner, admin, or designer responsibilities within a company workspace.

03Approval stays human

Automatic checks support review. They do not guarantee perfection or replace the final approval decision.

The data journey

What happens to a render inside ARQ.

Security language should be specific enough to inspect. These are the practical stages that support the ARQ workflow.

01

Your team uploads a finished export

ARQ accepts design images such as JPG, JPEG, and PNG files from kitchens, bedrooms, bathrooms, and wider interior projects.

Customer content
02

ARQ processes the requested work

Trusted providers may support hosting, storage, authentication, payments, email, AI model processing, monitoring, and support. They receive the information needed for their part of the service.

Provider processing
03

The attempt is checked against its source

ARQ automatically checks for possible design changes and keeps source, attempts, comparison notes, retries, and review context connected.

Automatic support
04

A person makes the final decision

The reviewer approves, retries, or rejects the output before it is relied on for a client presentation.

Human approval
ARQ design review
ARQ design review board showing version history, comments, and an approved render
Decision recorded

Review is part of the control

AI output is not silently treated as final work.

ARQ keeps the source, generated attempts, comparison context, comments, and approval state visible so teams can review the work in context.

  • Access Workspace owners and admins manage invitations and users.
  • Context Attempts remain connected to the source and room workflow.
  • Decision Reviewers approve, retry, or reject before client use.
  • Support Security and privacy concerns have a dedicated support route.
See the ARQ workflow in action

Clear answers

Trust without the theatre.

The policies below explain the current service and data handling so your team can assess ARQ with the information it needs.

Workspace content

Your designs stay yours.

Your design exports, generated renders, comments, and approvals belong to your workspace. ARQ processes them to provide rendering, QA, storage, review, support, and service security.

Payments

Card handling stays with the provider.

Payment and subscription workflows use payment-provider infrastructure rather than ARQ storing raw card details directly.

Retention

Retention follows the service need.

Account, billing, support, and audit records are kept as needed for service, legal, dispute, and security purposes. Render retention depends on the plan and workspace settings.

Website analytics

Optional tracking requires consent.

The public website works with essential storage. Optional Microsoft Clarity, Google Analytics, and Meta Pixel tracking loads only after analytics consent.

Common questions

Security, in practical terms.

Who can access an ARQ workspace?

Access is based on authenticated users and tenant roles. Workspace owners and admins manage who is invited to the customer account.

Should AI renders still be reviewed?

Yes. ARQ automatically flags possible changes, but a person still makes the final approval decision before client use.

Does ARQ store raw card details?

No. Payment and subscription workflows are handled through payment-provider infrastructure rather than ARQ storing raw card details directly.

Where should security questions go?

Email support@arq-renderer.com with a security, privacy, account, or data-handling question.

Need more detail?

Ask the awkward security question.

Tell us what your showroom, interior team, or internal reviewer needs to understand. We will explain the current controls and data handling relevant to your team.