Terms

Last updated: June 9, 2026

These terms describe how ARQ is provided to showroom teams using the public website, Windows desktop app, hosted account app, render queue, review boards, shared library, billing, and support services.

Using ARQ

You are responsible for keeping your account secure, inviting the right users, and making sure your team uses ARQ only for lawful business purposes. Tenant owners and admins control who can access their workspace.

Plans, Limits, and Billing

The free Pilot plan includes a one-time render allowance that does not reset monthly. Paid plans include a monthly subscription, included render allowance, seat allowance, storage or library limits, spend caps, and any agreed overage pricing. Studio and Team are self-serve plans. Business is sales-led and may include custom terms.

Customer Content

You keep ownership of the design exports, generated renders, comments, approvals, and other materials uploaded to or created in your ARQ workspace. You give ARQ permission to process that content to provide the service, including rendering, quality control, storage, review, support, and security workflows.

AI Outputs

ARQ uses AI providers to produce client-ready visual options and quality-control notes. Outputs should be reviewed by your team before being shared, approved, or relied on for client decisions.

Acceptable Use

• Do not upload content you do not have the right to use.
• Do not use ARQ to process unlawful, harmful, or abusive content.
• Do not attempt to bypass plan limits, spend controls, security controls, or provider policies.
• Do not reverse engineer, scrape, overload, or interfere with the service.

Availability and Changes

We aim to keep ARQ reliable and useful, but we may change features, providers, routing, limits, or pricing as the product evolves. We will try to give reasonable notice for material customer-facing changes.

Cancellation

Self-serve subscriptions can be managed through the billing portal when billing is enabled for the tenant. Sales-led plans may have contract-specific cancellation, renewal, and support terms.

Liability

ARQ is provided for commercial render workflow assistance. To the fullest extent allowed by law, ARQ is not responsible for indirect loss, lost profit, lost revenue, or business interruption arising from use of the service.

Contact

Questions about these terms can be sent to support@arq-renderer.com.